Shipping and Delivery

Shipping And Delivery

Our goal is to keep the ordering process as simple as possible.

In-stock e-bike/e-scooter orders usually ship within 1-2 business days (excl. weekends & holidays). Arrives in 5-7 business days.

Orders can be edited/changed per your requirements within 12 hours after it is placed.

The specific shipping time is dependent upon demand, factory production, holiday seasons, weather conditions, and other various circumstances.

SHIPPING COST

We offer free shipping on all of our bikes everywhere within the lower 48 states.（Excludes: Alaska/Hawaii, US Protectorates, APO/FPO, PO Box）

SHIPPING METHOD
Shipping is offered through UPS/FEDEX/USPS, which is free everywhere within the lower 48 states. Usually we ship spare parts by USPS and ship e-bikes and batteries by UPS or Fedex. Please provide us your correct and accurate shipping address. If you write incorrect and insufficient shipping address, you might bear the second shipping cost. Once your bike gets shipped out, you will be emailed a tracking number so you can see when the scheduled delivery time will be!

HOW THE BIKE IS SHIPPED
Senada Electric Bikes are shipped 95%~99% assembled. When you receive your bike and do not sure how to assemble the bike, just contact us at contact@senadabikes.com, we are here to help!

ABOUT DELIVERY
By default, the delivery of the packages does not require signatures. If you need a signature requirement service, please contact Senada support team after placing the order (recommended to contact us within 24 hours), we will help you add a FedEx signature service. Please note that accessory packages are not applicable to signature service.

Nice bike!

The package came very quick, packed well, and the bike is well built, really worth it.

Awesome bike

well built bike and the price is right

Our Second Bike from SENADA!

This is our second bike, we got the first bike a little while ago, and it has been great! The battery seems to last forever, and it has all the features that you need for riding on street or on rough terrain. We have some other bikes but they pale in comparison; this has the bigger tires, front AND back shocks, it is comfortable to ride and makes hills disappear. It is built like a brick house, solid and well constructed but not so heavy at the end of the day; the display is bright and easy to use.

All I can say is that I loved it so much, I had to get another. With all the choices out there, it is good to have a solid product at a fair price, a good company and good support behind it, fast delivery, good price and value for the money.

HIGHLY RECOMMENDED! Better get one before they are all sold out!

Update: Fast e-bike, good ride

5/10 update: I installed it, all I can say is OMG!! This thing is a rocket on throttle, steady 30mph and I weight 220lbs. Most definitely changed this from a monster into an absolute BEAST.
This was a breeze to assemble and had it put together in 30mins. Charging is super quick compared to other e-bikes. The color display is magnificent in all ambient light conditions and easy to change PAS levels on the fly. The full suspension works well but does take a little getting used to with the 4” wide tires, I can honestly say this is the best e-bike I’ve ridden, plenty of power from the 1000W motor, Customer support is top notch. I’m surprised how far I can go on a full charge.I live near New Smyrna beach in Florida so I see all types of e-bikes riding the beaches here, this one gets so many compliments! Definitely the best purchase I’ve experienced. Get one and enjoy the ride!

Very Impressed!!!

We received our Viper today. We assembled it (not hard at all) They even provided it with high quality tools to needed for the assembly. We did our first rides on it today for a total of 3.6 miles. It is very quick and has no problem with the hill on our street. I normally cannot ride my mountain bike up that hill without stopping and pushing. OK, I am old (69yrs). It pulls my 175lbs up the hill without any difficulty and even accelerates to 20mph while going up the hill.
I am impressed!!! and very pleasantly surprised!!

Eco-Friendly E-bikes for All Terrain:

Shipping and Delivery

Shipping And Delivery

Let customers speak for us